Privacy Policy
At Laser 2000 GmbH, we take the protection of your personal data seriously. This Privacy Policy explains how we collect, use and protect personal data when you visit our website, contact us or use our online services. It also explains your rights under the General Data Protection Regulation (GDPR).
1. Data Controller
The controller responsible for processing personal data on this website is:
Laser 2000 GmbH
Managing Director: Marcel Pabst
Argelsrieder Feld 22
82234 Wessling
Germany
Phone: +49 8153 405-0
Email: info@laser2000.de
Website: www.laser2000.com
2. Data Protection Officer
You can contact our appointed Data Protection Officer at:
DSB
PROLIANCE GmbH
www.datenschutzexperte.de
Leopoldstr. 21
D-80802 München
E-Mail: datenschutzbeauftragter@datenschutzexperte.de
3. How We Process Your Personal Data
We process personal data only where there is an appropriate legal basis. Depending on your interaction with us, this may include:
Your consent under Article 6(1)(a) GDPR.
Processing necessary to enter into or perform a contract under Article 6(1)(b) GDPR.
Compliance with a legal obligation under Article 6(1)(c) GDPR.
Our legitimate interests under Article 6(1)(f) GDPR, provided these are not overridden by your rights and freedoms.
The applicable legal basis depends on the purpose of each processing activity.
4. Visiting Our Website
When you access our website, technical information may be processed automatically. This can include your IP address, date and time of access, requested pages, browser type and version, operating system, referring website and technical information about your connection.
This information is used to deliver the website, maintain its security, identify technical problems and protect our systems against unauthorised access.
Where processing is necessary for these purposes, the legal basis is our legitimate interest under Article 6(1)(f) GDPR.
Server logs are retained for [insert verified retention period] and subsequently deleted unless longer retention is necessary to investigate a security incident or comply with legal obligations.
5. Contact Forms and Inquiries
When you contact us through a website form, by email or by telephone, we process the information you provide to respond to your inquiry.
Depending on the form, this may include your name, company, business contact details, country, area of interest and the content of your message.
Processing is based on Article 6(1)(b) GDPR where your inquiry concerns a contract or pre-contractual measures. For other business inquiries, processing may be based on our legitimate interest under Article 6(1)(f) GDPR in responding to requests and maintaining business relationships.
Your information may be forwarded internally to the appropriate sales representative, product specialist or relevant Laser 2000 group company where necessary to handle your inquiry. Any such sharing is subject to applicable data protection requirements.
We retain inquiries for as long as necessary to process them and, where applicable, meet contractual or statutory retention obligations.
6. Newsletter and Marketing Communications
If you subscribe to our newsletter, we process your email address and any additional information you voluntarily provide to send you news about photonics technologies, products, applications, events and Laser 2000.
Where consent is required, the legal basis is Article 6(1)(a) GDPR. We may use a double opt-in procedure to verify your subscription.
You can unsubscribe at any time using the link included in our newsletters or by contacting us. Withdrawing your consent does not affect the lawfulness of processing carried out before withdrawal.
We may retain limited evidence of your consent or withdrawal where necessary to demonstrate compliance with applicable law.
Confirm the actual newsletter provider, double opt-in process, tracking functions and retention arrangements.
7. Cookies and Similar Technologies
Our website uses cookies and similar technologies to provide essential functions and, subject to your choices, to analyse website usage, display embedded content and support marketing activities.
Strictly necessary technologies may be used where legally permitted without consent. Other technologies are activated only where the required consent has been obtained.
You can manage or withdraw your consent through the Cookie Settings link on our website.
For details about individual technologies, their purposes and storage periods, please refer to our Cookie Policy.
8. Web Analytics with Matomo
We use Matomo, a web analytics platform, to understand how visitors interact with our website and to improve its content, usability and performance.
Depending on its configuration, Matomo may process information such as pages visited, visit duration, interactions, device and browser information, and IP addresses.
Where required, Matomo is activated only after you have given your consent through our cookie banner. The legal basis for the associated processing of personal data is Article 6(1)(a) GDPR.
You can withdraw your consent at any time through the Cookie Settings link in our website footer.
Analytics data is retained for [confirmed retention period].
9. Embedded Content and Third-Party Services
Our website may include embedded videos, maps, social media content or other services provided by third parties.
When you activate such content, the relevant provider may process technical information, including your IP address and information about your interaction with the content.
Where legally required, these services will remain inactive until you provide consent.
The specific providers, processing purposes and any relevant international data transfers are described in our Cookie Policy or the applicable supplementary privacy information.
10. Recipients and Service Providers
Personal data may be processed by authorised Laser 2000 employees and relevant service providers where necessary for the purposes described in this policy.
Depending on the processing activity, these may include website hosting providers, IT service providers, website maintenance partners, newsletter service providers and other technical service providers.
Where required, we enter into data processing agreements with service providers and implement appropriate contractual and organisational safeguards.
11. International Data Transfers
Some service providers may process personal data outside the European Economic Area.
Where such transfers take place, we ensure that an appropriate transfer mechanism applies, such as an adequacy decision by the European Commission or the European Commission’s Standard Contractual Clauses, together with supplementary safeguards where necessary.
Information about relevant third-party services is provided in our Cookie Policy. You may contact us for further information about applicable transfer safeguards.
12. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected, unless applicable law requires or permits longer retention.
Retention periods depend on the processing activity, including website security, inquiries, contractual relationships, marketing subscriptions and statutory recordkeeping.
Once personal data is no longer required, it is deleted or anonymised in accordance with our applicable retention procedures.
13. Your Rights
Subject to the applicable legal requirements, you have the right to request access to your personal data, rectification of inaccurate data, erasure, restriction of processing and data portability.
You may also object to processing based on legitimate interests. Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of previous processing.
To exercise your rights, contact us or our Data Protection Officer using the details above.
You also have the right to lodge a complaint with a competent data protection supervisory authority.
14. Data Security
We implement appropriate technical and organisational measures designed to protect personal data against unauthorised access, accidental loss, alteration and unlawful disclosure.
These measures are reviewed and adapted as necessary, taking into account the nature of the processing and relevant security risks.
15. Changes to This Privacy Policy
We may update this Privacy Policy when our website, processing activities or applicable legal requirements change.
The current version will always be available on our website.
Last updated: 13.10.2026